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    Support Guidelines
    • 1 Specific Detail Always include the ICCID or MSISDN for technical connectivity issues to speed up diagnosis.
    • 2 Reproduce Steps List clear, numbered steps on how the issue occurs. This helps our engineers mirror the problem.
    • 3 Visual Proof Attach screenshots of error messages or speed test results whenever possible.
    SLA Notice Urgent tickets are acknowledged within 15 minutes. Standard response time is 2–4 hours during business days.

    Our Support Team is available 24/7 for Tier 3 escalations.