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Support Center
Manage and resolve customer inquiries efficiently.
Open Tickets
142
12%Avg Response Time
1.4 hrs
5%Resolution Rate
94.2%
2.1%Recent Tickets
| Ticket ID | Subject | Priority | Customer | Status | Updated |
|---|---|---|---|---|---|
| #TKT-8492 | eSIM Activation Failure on iPhone 15 | High | SJ Sarah Jenkins | Open | 10m ago |
| #TKT-8491 | Billing discrepancy on October invoice | Med | MC Michael Chen | In Progress | 1h ago |
| #TKT-8490 | Port-in request delayed from Carrier X | High | AL Amanda Lopez | In Progress | 2h ago |
| #TKT-8489 | How to change my primary data plan? | Low | DP David Park | Open | 3h ago |
| #TKT-8488 | International roaming not working in Japan | Med | EW Emma Watson | Resolved | Yesterday |